Case studies
A preview of work from our independent consultants
Case Study Insights: Strategic Cost Optimization in Healthcare
Client Profile:
A prominent 12-office gastroenterology practice in the Washington DC Metropolitan area faced unique challenges after merging multiple individual practices. With no unified pricing or service agreements in place, they needed a comprehensive evaluation to optimize costs across their offices.
Challenge:
The practice was encountering inconsistencies in pricing for identical medical supplies across different locations, complicating their financial operations and affecting overall efficiency.
Solution:
Our team employed a detailed RFP process, utilizing our market knowledge and proprietary tools to assess supplier offers. Key considerations included product quality, inventory management technologies, shipping costs, and pricing policies. A "Vendor Day" facilitated direct comparisons of potential savings from alternative products. Our consultants also negotiated contracts that included better pricing and service terms.
Impact:
Medical Supplies: Achieved a 39.8% reduction in costs by consolidating supply purchases with the most favorable supplier, who now handles 100% of their medical supply needs.
Office Supplies: Secured a reduction of 18.4% in costs while maintaining the relationship with the existing vendor under new, more favorable terms.
Ongoing Engagement:
Encouraged by these results, the client has expanded our mandate to include audits of their payroll, hazardous waste management, and printing services, aiming to further enhance their operational efficiencies and cost savings.
This case study exemplifies how our targeted approach and expertise lead to substantial savings and more streamlined operations, reinforcing our commitment to providing lasting value to our clients.
Case Study Insights: Maximizing Mobile Communication Efficiency
Client Profile:
A large construction company utilizing 718 mobile devices across two major carriers (Verizon and AT&T) to ensure seamless and safe communication among employees. Despite the essential nature of this service, the substantial monthly expense of $32,710 was accepted as a necessary cost for operational safety.
Challenge:
The client was focused on finding cost savings in areas other than their significant monthly spend on mobile communications, not realizing potential savings in this essential service.
Solution:
Our team conducted a forensic review of the company's mobile compliance contracts, uncovering several overlooked opportunities. By leveraging unpublished rate programs, new rate structures, and promotional discounts previously unknown to the client, we optimized their existing contracts without altering service providers, removing devices, or causing any interruptions in service.
Impact:
Monthly Savings: $12,016
Annual Savings: $144,192
This strategic adjustment in mobile communication costs not only maintained the critical communication channels necessary for employee and structural safety but also significantly reduced overhead expenses.
Broader Impact:
Encouraged by these results, the client allowed us to apply similar strategies across other expense categories, enhancing overall operational efficiency and cost-effectiveness.
Engagement Opportunity:
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This case highlights our ability to uncover hidden savings in seemingly fixed costs, demonstrating our commitment to enhancing client profitability without compromising on service quality or operational necessities.
Case Study Preview: Optimizing Healthcare Expenses with Expertise
Client Profile:
Our clients range across the healthcare sector, including hospitals, outpatient care facilities, physician practice groups, home health care services, nursing and other residential care facilities, diagnostic imaging centers, and medical laboratories. These organizations face intense pressures to manage costs without compromising the quality of care provided to their patients.
Challenge:
Healthcare providers are constantly challenged by shrinking reimbursements and rising operational costs. Managing these costs effectively, especially in asset management and service contract agreements, is critical to maintaining quality healthcare and organizational sustainability.
Solution:
Our team of industry experts specializes in the comprehensive management of healthcare-based assets. We thoroughly review and analyze expenses related to the physical plant, equipment, and medical devices—both fixed and mobile. Our approach extends to optimizing service contracts and managing rental/lease agreements to ensure cost-effectiveness without sacrificing service quality.
Impact:
Service Contract Improvements: By renegotiating and improving terms within service contracts and device rental/lease agreements, we help our clients achieve substantial cost savings while maintaining, or even improving, the level of service.
Asset Management Efficiency: Our expertise in asset management enables healthcare providers to utilize their resources more effectively, reducing unnecessary expenditures and focusing funds on essential services and patient care.
Ongoing Commitment:
We continue to support our clients by providing ongoing management and optimization of their healthcare assets, ensuring they can adapt to the ever-changing healthcare landscape without financial strain.
This case study highlights our commitment to aiding healthcare organizations in navigating their financial challenges through strategic expense management and asset optimization, reinforcing our role as a critical partner in the healthcare industry.
Case Study Preview: Enhancing Operational Efficiency in the Hospitality Industry
Client Profile:
A diverse multi-location Hospitality Company operating across several states, catering to a variety of travelers including business, leisure, long-stay, budget-conscious, and those affiliated with government, airlines, and military. Each property features amenities like restaurants, bars, and facilities for catered events, positioning them well within a thriving travel economy.
Challenge:
Despite a strong economic environment and robust travel activity, the client sought to uncover potential savings across multiple operational areas without disrupting their service quality. They targeted specific expense categories including merchant fees, payroll, telecom services, energy, food, and waste management and recycling.
Solution:
Our consultancy team embarked on a comprehensive analysis of the client's expenditures, employing a meticulous approach to gather detailed data from existing suppliers and new solution providers. We evaluated proposals based on crucial factors such as product quality, inventory management tools, and pricing policies.
Key initiatives included:
Vendor Day: We hosted an event allowing suppliers to showcase alternative products and services that could offer significant cost reductions.
Contract Negotiations: Reviewed and renegotiated contracts to secure improved pricing, better incentives, and substantial discounts.
Implementation Support: Assisted the client with a structured 30-60 day transition period for integrating new contracts and solutions to ensure smooth adoption and immediate realization of savings.
Results:
Hard Savings: Achieved direct financial savings across all targeted expense categories, significantly reducing overhead costs.
Soft Savings: Enhanced operational efficiencies through process improvements, particularly in inventory and vendor management, which in turn bolstered the company's mission to provide exceptional service.
Bottom Line Impact:
The strategic adjustments not only resulted in considerable cost savings but also supported the client's ongoing commitment to service excellence and operational sustainability. This case exemplifies how targeted financial strategies can coexist with quality service delivery in the hospitality sector.
This case study serves as a testament to our expertise in navigating complex expense management scenarios in the hospitality industry, ensuring clients can thrive even in periods of economic strength.
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